One of the biggest challenges in property management is the daily flood of calls, emails, and messages. With Woonig's AI-supported communication, no inquiry gets lost—no matter whether it comes in on the weekend, late at night, or during office hours.
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Speech-to-Text & Text-to-Speech: Voice messages and phone calls are automatically answered 24/7. Every request is immediately converted into a ticket and forwarded to the appropriate department.
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Translation function: Multilingual communication has never been easier: Inquiries and responses are automatically translated into the preferred language of tenants, property owners, and service providers – without manual intervention. This way, you avoid misunderstandings and increase satisfaction for everyone involved.
Automated communication
The AI automatically categorizes and prioritizes requests, assigns them to the right service providers or employees, and ensures fast, transparent processing and fewer tickets.
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Duplicate detection with NLP: Duplicate reports, such as when multiple tenants report the same damage, are automatically detected and merged. This reduces redundant work and creates more clarity in the process.
Smart Ticketing & Process Automation
Real estate generates a wealth of data—but it often remains unused. Woonig's AI transforms raw data into valuable insights:
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Better basis for decision-making: Trends, patterns and anomalies become visible, allowing you to act proactively instead of just reacting.
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Reports at the touch of a button: Automatically generated analyses and reports facilitate internal management and convince owners with clear facts.
Intelligent data analysis
In addition to automating standard processes, Woonig supports you with intelligent AI assistants that relieve you of time-consuming tasks and make your work more professional.
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Writing assistant
Whether it's tenant letters, exposés, or minutes: Use AI to create professional texts in seconds. This saves you time and ensures that communication always remains at the highest level.
Intelligent assistants for greater efficiency
Documents are more than just filing cabinets—they are often the starting point or part of an important process. With Woonig, uploaded documents are not only stored but also directly integrated into the processing process.
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Automatic detection & assignment
Invoices, ID cards or debt collection cards are automatically recognized, read and assigned to the appropriate transactions when uploaded.
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Direct process integration
An invoice is immediately entered into the correct booking process, and an ID card is entered directly into the tenant's file. This saves you time and avoids errors caused by manual assignment.
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More overview & efficiency
Instead of having to search for documents later or file them manually, all documents are correctly integrated from the start and can be accessed at any time.
Documents seamlessly integrated into processes
AI IN PROPERTY MANAGEMENT
Intelligent assistants & smart automation
From automated communication to smart ticketing: With Woonig you benefit from state-of-the-art AI solutions.
Automating routine tasks
With Woonig's AI-powered solutions, you automate time-consuming tasks, reduce errors, and create clarity for all involved.
Intelligent communication – every request ends up in the right place.
AI-powered recognition systems understand content and speech input in real time.
Whether by phone, email or app: Every message is automatically forwarded to the correct department and documented – reliably, transparently and in multiple languages.
Reduce errors, increase transparency
Through intelligent data processing, Woonig minimizes human error and ensures complete traceability of all processes.
All information, documents and communication histories are centrally recorded – for maximum overview and security.
Work smarter, instead of working more.