Smart-Ticketing

Our Smart Ticketing module revolutionizes digital property management and is more than just a simple “ticket system”.

Through the seamless integration of intelligent process management and an efficient workflow, all concerns of tenants and condominium owners can be recorded centrally and transparently - across a variety of channels (multi-channel) and in the respective user language (multi-language).

Service providers can be commissioned manually or automatically by entering them into the system for each type of damage/property.

This creates a holistic solution for the management of your properties!

For more information, see the video below.

SMART-TICKETING

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A central point of contact with all available communication channels that can be easily integrated into your website. The "gateway" to the tenant/STW owner > Tenants or condominium owners can send their concerns directly to the administration via the tenant portal

Tenant portal

Record and track enquiries, notifications, requests and orders. > Record all requests centrally in the cockpit and make them available for further processing

Concerns & Applications

Dienstleister manuell/automatisch anfragen und beauftragen. > Automatische Benachrichtigungen von Zu-/Absagen. > Kostenlose Anbindung

Service provider assignment

Arrange appointments with tenants/condominium owners and service providers. > Propose and confirm appointments

Appointments & Reservations

Share relevant information on site via a maintenance-free and fully integrated display. > Install eBoard directly in the entrance area or in the residential/rental property > Scheduled news and announcements from the management

eBoard

Feedback for property managers, tenants/property owners and service providers. > Ratings with stars and comments.

Reviews & Feedback

Feedback for property managers, tenants/property owners and service providers. > Ratings with stars and comments.

Reviews & Feedback

EXCERPT FUNCTIONS

Full overview

All requests are centralized with Woonig and no more inquiries are lost.

Flexibility and transparency

Your tenants and condominium owners can raise concerns via a variety of communication channels.

Automatically commission service providers

Service providers can be automatically commissioned for each property and type of damage. The administration has full transparency over the entire process.

Individuality guaranteed

Woonig can be configured according to your needs and ideas.

No language barriers

Automatic translation of communication with your tenants/condominium owners. Not only messages, but also noticeboard information are translated on both sides.

Optimized workflow

Thanks to process automation, you benefit from an efficient and simple workflow.