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Multichannel

Centralize all requests and orders across channels and benefit from the simplicity and efficiency of our solution.

 

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Channels

Mobile app
Mobile app
  • Login with email and password
     

  • Automatic user and object identification
     

  • Easy recording and tracking of messages
     

  • Information from the administration via the bulletin board
     

  • Access to property and object documents
     

  • User profile settings

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mobile-app_icon_white.png
WebApp
WebApp
  • Login with email and password

 

  • Automatic user and object identification

 

  • Easy recording and tracking of messages
     

  • Information from the administration via the bulletin board
     

  • Access to property and object documents
     

  • User profile settings

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web_app_icon.png
Webform Chatbot
Webform Chatbot
  • no login necessary

 

  • Easy entry of messages
     

  • Tracking of messages via email notifications and message-related portal access

 

 

 

 
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formular_Icon.png
Email integration
Email integration
  • Emails are automatically read in and structured
     
  • Structuring and classification via AI recommender module
 
  • Transfer to standard message processing
 
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e-mail icon_white.png
Service Bot Integration
Service Bot Integration
  • Flexible use 24/7
 
  • no more waiting for your callers
 
  • Configurable and AI-learning call routing
 
  • Automatic caller identification
 
  • Structuring and classification via AI recommender module
 
  • Transfer to standard message processing
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telefon_icon.png
Service Bot Integration
Service Bot Integration
  • Flexible use 24/7
 
  • no more waiting for your callers
 
  • Configurable and AI-learning call routing
 
  • Automatic caller identification
 
  • Structuring and classification via AI recommender module
 
  • Transfer to standard message processing
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