From the perspective of the administration
Communicate with your tenants and condominium owners easily and barrier-free via various channels.
From the perspective of tenants & Condominium owners
All tenant and condominium owner concerns can be recorded via up to six different channels.
OMNI-CHANNEL COMMUNICATION
Whether it's a phone call, email, or app: Offer true omni-channel service where all communication channels converge centrally in one system.
Maximum accessibility for your customers
The biggest advantage for your tenants and apartment owners: They don't have to use the app. They communicate as they're used to – by phone, email, or contact form. Woonig intelligently captures every inquiry and automatically converts it into a ticket.
A central inbox for you
For you as a property manager, the input channel no longer matters. Instead of checking emails, phone notes, and portal messages in three different places, everything lands in a structured way in the Woonig Cockpit.
Intelligent channel integration
Our integration goes beyond a simple inbox. The Woonig phone bot captures requests 24/7, emails are automatically assigned to the correct property, and app messages are directly linked to the tenant's file. This saves valuable time during triage.
One system. All channels. No chaos
