August 2022
August 11, 2022
New features, optimizations and bug fixes in several modules.
BASE
Tenant app, dashboard, organization & documents
New
User profile: Tenants and owners can edit their contact details, account information, a different correspondence address, as well as contact persons, emergency and marketing contacts themselves in the tenant app.
Dashboard links: Links to external websites and applications can be integrated into the dashboard.
Organization: The new type "Organization" is available.
Optimizations
Dashboard: The dashboard has been completely redesigned. Tiles can be moved via drag and drop, the columns of the tiles can be customized, and in addition to standard reports, users can also create their own custom reports.
Fixed
Documents: The number of documents is now displayed correctly again.
COMMUNICATION
Notice board & target groups
New
Notice board: Messages are categorized by recipient channel and can be specifically addressed to a single channel.
Target group: The target group of a message on a bulletin board can be defined via the selection in the master data.
TICKETING
Priorities & Ticket Details
New
Ticket priority: Tickets can be assigned a priority. High-priority tickets appear at the top of the ticket overview; existing and new tickets are set to "normal" by default. The priority is not yet displayed in the administrator app.
Ticket details: The reason for rejection has been added.
RELEASE NOTES
October 2022
October 19, 2022
New features, optimizations and bug fixes in several modules.
BASE
Import & Master Data
New
Property import: If no administrator is assigned to a property during import, a default administrator is automatically assigned. This allows the property to be activated.
COMMUNICATION
Bulletin board & comments
New
Bulletin board: An integrated text editor allows for the formatting of bulletin board messages.
Wall comments: For each message, you can specify whether the selected recipients are allowed to comment. When new comments are posted, the recipients are notified via push notification (email/app), and the responsible administrator is also notified.
Fixed
Several communication errors have been corrected.
STWE / eVOTING
Meetings, Agendas & Documents
New
Additional texts: A text editor is available for formatting emails and letters in the STWE module.
Agenda items: During a meeting, individual agenda items can be marked as "irrelevant". They will appear in the minutes, but without voting results.
Agenda items: Attachments and enclosures remain visible under the respective agenda item even after the meeting has started.
Optimizations
Meeting documents: In the meeting details, the documents are displayed sorted by recency, with the newest first.
Fixed
Several bugs in the STWE module have been fixed.
July 2022
July 13, 2022
New features, optimizations and bug fixes in several modules.
BASE
Master data, documents & notifications
New
Website integration: Various options for integrating the Woonig application into customer-specific websites.
Inbox management: Email notifications can be enabled for inbox administration.
Optimizations
Document folders are sorted alphabetically.
When multiple documents are uploaded simultaneously, tenants and owners will only receive one joint email or push notification.
Fixed
Service providers can once again be searched using their reference ID.
COMMUNICATION
Functional texts & areas of interest
New
The text of the function is now displayed.
Areas of interest can be renamed and edited. The overview displays the number of recipients per area of interest.
STWE / eVOTING
Meetings & Attendance
New
A PDF guide including the customer logo can be created for QR code attendance at STWE meetings.
An attendance list can be generated in the STWE module.
Optimizations
Various optimizations in the STWE module.
TICKETING
Inbox, property manager app & tenant app
New
Inbox alerts have been enhanced with a link.
Inbox requests are displayed as notifications in the manager app.
The manager app has been expanded to include the menu item "Alerts".
Optimizations
The setup process can be cancelled in the tenant app using the button in the top left corner. It is not possible to return to the previous step before saving the data.
Tickets with the status "Completed by Management" are displayed under "Done" in the property manager app; the same applies to the tenant app.
Fixed
Images are now displayed correctly in the tenant app.
February 2023
February 10, 2023
New features, optimizations and bug fixes in several modules.
BASE
Master data, documents, inbox & administrator app
New
Document module: Documents can be added and deleted in tickets, master data and STWE details.
Letter layout: The desired letter layout can be defined in the settings.
Inbox: New tabs for active and archived entries.
Service provider: The detailed view has been aligned with the view for properties, units and users.
Folder structures: In the master data settings, folder structures can be defined that will be automatically pre-populated for new master data. Existing master data remains unchanged.
Administrator app: Service providers can be searched and the associated tickets displayed.
Property manager app: Inactive tenants are marked with the suffix "inactive".
Property groups: Properties can be grouped via the new overarching object "Group".
Document upload: Tenants and owners can upload private documents to the app and send them to the property management.
Fixed
Several bugs have been fixed.
COMMUNICATION
Email sending, preview, pinboard & eBoard
New
Communication preview: Outgoing emails and letters can be previewed before being sent.
Edit preview: Texts can be edited directly in the preview.
Email monitoring: Outgoing emails can be tracked both overall and per property (tenants/owners, tickets, InfoCenter, campaigns and condominium owners' meetings).
Notice board: InfoCenter and notice board messages can also be sent to the caretaker registered with the property.
eBoard: Announcements and information can be published on an eBoard.
QR code display: One QR code display for ticket collection can be generated per property.
Email unsubscribes: Unsubscribes are visible in Woonig and can be deactivated there.
STWE / eVOTING
Meeting documents, agenda items & e-vote
New
Meeting templates: Agenda descriptions including minutes texts can already be stored in templates.
Agenda items: Additional votes, e.g. for MEG, can be added.
eVote consent: Acceptance of the eVote terms of service is optional during registration. The Woonig app can also be used without consent; this can be done later in the eVote menu.
Meeting overview: The table of condominium owners' meetings is additionally divided into tabs according to status.
Optimizations
eVote: The terms of use have been updated and uploaded.
TICKETING
Ticket overview, notifications & administrators
New
Ticket overview: Tickets are also displayed in individual tabs according to their main status.
Notifications: Notifications can be enabled or disabled for each ticket individually.
Managers: Managers can be archived and any open tickets can be assigned to other managers.
March 2023
March 31, 2023
New features, optimizations and bug fixes in several modules.
BASE
Master data, managers & documents
New
Master data: A new "Archived" tab displays tenants and owners who are no longer active. These are archived via the interface; their links to the property and unit are then severed.
Billing address: The billing address, which is transmitted to the service provider, can be stored in the property master data.
Optimizations
The detailed view for managers has been expanded.
Document upload: The maximum file size has been increased to 100 MB.
Fixed
Various bug fixes and optimizations.
TICKETING
Ticket details, comments & read receipts
New
Completed tickets: Ticket details can be downloaded as a PDF.
Comments to and from tenants and owners: The transmission status and read receipt are visible.
Comments can be deleted by the respective author.
STWE / eVOTING
Meetings & Owners
New
Additional owners, e.g. in a multi-ownership association, can be recorded during the meeting.
Optimizations
In meetings with multiple properties, these are displayed sorted by their reference ID.
November 2022
November 23, 2022
New features, optimizations and bug fixes in several modules.
BASE
Service provider invoices & email dispatch
New
Service provider invoices: The pop-up for service provider invoices can be enabled or disabled in the settings.
Email sending: The status of sent emails can be viewed under Communication → Outgoing emails.
Fixed
Several bugs have been fixed.
COMMUNICATION
Telephone bot
New
Telephone bot: Telephone requests can be received and assigned by a bot.
STWE / eVOTING
Voting & Delegations
New
Voting: For real estate matters, it can be stipulated that abstentions are not counted. These abstentions will then not be included in the counting of agenda items.
Delegations: The administration can designate another person without system access as a delegate for the owner and upload documents such as powers of attorney or ballot papers.
January 2023
January 18, 2023
New features, optimizations and bug fixes in several modules.
BASE
Notification settings & bug fixes
New
Notifications: Property managers can view and edit the notification settings of tenants and owners in the cockpit under master data → edit tenants/owners → notification.
Fixed
Several bugs have been fixed.
COMMUNICATION
Email unsubscribes, preview, dispatch history & notices
New
Email unsubscribes: Users who have unsubscribed from the email service are visible in the tenant master data and under Communication → Email unsubscribes and can be reactivated by property managers.
Communication preview: Outgoing emails and mail merges can be viewed in advance. The preview is available for bulletin boards, campaigns, messages/tickets, and condominiums; activation emails are also visible in the master data of tenants and owners.
Property notices: Standardized information can be created at the property level as a configurable PDF notice with a QR code for quick reporting.
Sending history: Sent emails can be viewed in the master data of tenants/owners, under Communication → Outgoing emails, and in the condominium module.
STWE / eVOTING
Meeting invitations & text templates
New
Save the Date: Emails can be sent for the initial mailing and for changes to the date, description, location, or link. Additionally, mail merge emails are created and stored in the meeting details.
Meeting templates: Agenda and minutes texts can be recorded as templates and used for new STWE meetings.
TICKETING
Ticket search, QR codes & notifications
New
Notifications: When creating and editing messages, property managers can enable or disable notifications for tenants and owners for each message.
Ticket search: Reports and tickets can be searched by number, tenant/owner or keywords (hashtags).
QR code for reporting: QR codes can be generated and downloaded for properties, which can be used to record reports/tickets in the inbox.
April 2023
April 17, 2023
New features, optimizations and bug fixes in several modules.
STWE / eVOTING
Meetings, e-voting & quorum
New
Closed meetings can be reopened to adjust the start and end time, open, edit or close agenda items, change the meeting chair or minutes taker, and revise the attendance list.
When setting up a condominium owners' meeting, it can be specified when e-voting is possible: from the time the invitation is sent, only from the start of the meeting, or not at all.
The calculation of the quorum can be set in the meeting details according to head or object votes.
May 2023
May 15, 2023
New features, optimizations and bug fixes in several modules.
BASE
New
Automated mail dispatch: Letters generated in the system can be automatically transmitted to the mailing service provider.
COMMUNICATION
Notice board, target groups & distribution channels
Optimizations
Noticeboard: The layout has been revised. The caretaker is hidden by default, the target group is visible in the noticeboard cockpit, recipient channels can be overridden, and all communication channels can be previewed.
STWE / eVOTING
Meetings, voting & delegations
New
Manual voting: A new search field makes it easier to record votes at large meetings.
Agenda distribution: It can be specified whether a power of attorney and a ballot paper are automatically generated and sent along with the agenda.
Voting delegation: Delegates are notified via push notification and/or email and can accept or reject requests. In case of rejection, the representing owner is notified.
Minutes: The visibility of votes can be shown or hidden for each meeting.
eVoting: The setting "eVote only for those present" is available.
Optimizations
Name sorting: In all lists, family names are displayed before first names.
Meeting view: The graphic and the owner table can be expanded and collapsed during the meeting.
June 2023
June 26, 2023
New features, optimizations and bug fixes in several modules.
BASE
Master data, user activation & general troubleshooting
New
Master data export: Properties, units and other master data levels can be exported as a CSV file via the download button in the bottom left corner.
User activation: New users can be automatically activated upon import. This feature can be enabled or disabled in the basic settings.
Fixed
Several bugs have been fixed.
COMMUNICATION
Messages & Recipients
New
Manually removed recipients are listed separately in the created message and can be added again if needed.
STWE / eVOTING
Agenda & Versioning
New
Agenda items are locked after publication. They can be edited again via "Edit agenda item"; the system will then automatically create a new version for publication.
TICKETING
QR code ticket scanning & app comments
New
A QR code can be generated for each unit, which can be placed in the unit or on the rental agreement to allow for faster ticket scanning.
Optimizations
The layout for comments and readability have been adjusted in the tenant and property manager app.
September 2023
September 29, 2023
New features, optimizations and bug fixes in several modules.
BASE
General optimizations & bug fixes
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Notice board & polls
New
Bulletin board polls: Bulletin board posts can now be supplemented with polls. App users as well as email and postal recipients can participate.
October 2023
October 19, 2023
New features, optimizations and bug fixes in several modules.
BASE
Mail order, multichannel & general troubleshooting
New
Postal integration: If postal integration is activated in the company settings, registered mail can now also be handed over to the postal service via the interface.
Optimizations
Multichannel: The site has been redesigned and expanded with additional features.
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Tenant app & email delivery
Optimizations
Tenant app: The links from notifications to documents have been optimized.
Email delivery: If an email cannot be delivered, the error message is visible on mouseover.
STWE / eVOTING
Meeting documents & mailing
New
Mailing: If an owner unsubscribes from the email distribution list, a letter is automatically generated for all documents – similar to the bulletin board.
TICKETING
Ticket comments, notifications & service providers
New
Read receipt: For comments to service providers, checkmarks indicate whether the message has been delivered and read.
New comments: New comments on tickets are visually displayed in the table.
Open tickets: If tickets are present in the "Open" register, a notification badge appears in the navigation next to the lightning bolt icon – similar to the inbox.
Priority: If a message is marked with a "High" priority, this information is also transmitted to the service provider.
November 2023
November 28, 2023
New features, optimizations and bug fixes in several modules.
BASE
Tenant/Condominium App & General Bug Fixes
New
Tenant/Condominium Owners App: Documents can now be searched using the search function.
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Reminder campaigns
New
Reminder campaigns: Unsubscribes are now displayed directly in the respective campaign.
TICKETING
Service provider engagement, open tickets & comments
New
Service provider engagement: Ticket administrators can specify which contact details are transmitted to the service provider. This selection can also be adjusted after the order has been placed.
Open tickets: If there are tickets in the "Open" register, a notification badge appears on the message icon in the navigation – similar to the inbox.
Optimizations
Internal comments are also displayed in color.
February 2024
February 9, 2024
New features, optimizations and bug fixes in several modules.
BASE
General optimizations & bug fixes
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Document notifications & outgoing emails
New
Document notifications: Email notifications for document uploads can be globally enabled or disabled under Settings → Folders & Documents → Settings Notifications.
Outgoing emails: Additional tabs provide a better overview of the sending status.
TICKETING
Ticket layout, notifications & service provider app
New
Property and unit tickets: Notifications and visibility can be set globally independently and overridden for individual tickets.
Optimizations
The ticket layout has been revised.
Service provider app: The order information has been redesigned and expanded.
March 2024
March 1, 2024
New features, optimizations and bug fixes in several modules.
BASE
Letter layout & bug fixes
New
The letter layout has been expanded to include the "Footer" area.
Fixed
Various optimizations and bug fixes.
SMART TICKETING
Service provider orders & PDF export
New
Service providers can generate a PDF from a message or ticket (order).
April 2024
01.04.2024
New features, optimizations and bug fixes in several modules.
BASE
Master data & bug fixes
New
Master data for service providers: Google address autocomplete has been integrated.
Fixed
Various optimizations and bug fixes.
May 2024
May 1, 2024
New features, optimizations and bug fixes in several modules.
BASE
General bug fixes
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Pre-information & data collection
New
Pre-information/data collection campaigns: Users who have already been contacted via pre-information campaigns may be excluded from further campaigns.
June 2024
June 13, 2024
New features, optimizations and bug fixes in several modules.
BASE
Translations & general bug fixes
New
Translation keys: Super administrators can display and copy translation keys directly in the interface using Ctrl + Shift to add their own wording to the translations. The keys are hidden again after the browser is refreshed.
Fixed
Various optimizations and bug fixes.
SMART TICKETING
Service provider contracts, access codes & SLA
New
Service provider cost limit: Contractually agreed allowances for repair orders can be entered in the master data for each property and transmitted to service providers with each order. The amounts can be adjusted for individual orders as needed.
Service provider access codes: Access codes can be stored in the master data for each property and transmitted directly to service providers when placing an order.
Ticketing SLA: The processing time of each ticket can be tracked. Office hours can be set in the settings; relevant fields can be displayed in the ticket table, and additional reporting tiles can be shown in the dashboard.
STWE / eVOTING
STWE V2 & Assembly Functions
New
STWE V2: The STWE module has been further developed; all customers will be migrated to the new version. New features include independent agenda item numbering, amendment and rejection requests, and attendance tracking for each agenda item.
July 2024
July 31, 2024
New features, optimizations and bug fixes in several modules.
BASE
Master data, cockpit, authorizations & locations
New
Email verification: If tenants or condominium owners change their email address, they will receive a verification code via email.
Contact ban: Individual tenants or condominium owners can be excluded from communication; for example, they will be automatically skipped when posting messages on the bulletin board.
Cockpit: Managers can create up to five dashboards. This feature can be activated under Settings → Dashboards.
Property listing: Under Master Data → Properties, a listing with location-based information can be generated. Relevant for customers with multiple locations.
Multiple companies: Administrators can log in to multiple namespaces (company accounts) with the same email address.
Locations: Additional information fields and a logo can be added. Relevant for customers with multiple locations.
Service provider master data: Multiple service providers can be merged; all orders are transferred from the source to the target service provider. Service providers with order history will now be archived under the new "Archived" tab instead of being deleted.
Optimizations
Permissions: User roles have been revised and divided into the areas of "Pages", "Individual Functions" and "Modal Permissions".
Fixed
Various optimizations and bug fixes.
SMART TICKETING
Internal ticket information & table export
New
Internal ticket information: Additions to the category or other internal details can be entered in the ticket and will appear in the ticket overview behind the standard categories.
Table export: Table lists, for example from messages or master data, can be downloaded.
August 2024
August 30, 2024
New features, optimizations and bug fixes in several modules.
BASE
Master data & location information
New
Locations: The master data has been expanded to include additional information such as telephone number, email address, and website. A logo can also be uploaded for each location.
Master data: One email address can be used for multiple tenants or condominium units.
Fixed
Various optimizations and bug fixes.
SMART TICKETING
Internal mentions & ticket archive
New
Internal mentions: Administrators can mention employees using @ in the comment field of a ticket. Mentioned employees will receive a push notification.
Ticket archive: Completed tickets can be archived.
STWE / eVOTING
Assemblies & Migration
New
STWE V2 has been introduced. Existing assemblies from V1 have been migrated to V2.
MARKETING
Price filter
Optimizations
Marketing module: Listings can be filtered by price range.
September 2024
September 30, 2024
New features, optimizations and bug fixes in several modules.
BASE
Locations, master data & eBoard
New
Location view: Locations are now also displayed in a table.
Locations: Authorized employees can delete and archive locations.
Optimizations
eBoard: The font size of announcements automatically adjusts to the text length.
Master data: One email address can be assigned to multiple users; the check for duplicate email addresses is no longer necessary.
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Outgoing letters, attachments & InfoCenter
New
Outgoing letters: Additional filters for administrator and sender are available.
Outgoing letters: Letters transmitted via the postal interface can be cancelled.
InfoCenter/Noticeboard: New placeholders allow for user-specific greetings.
Fixed
Landscape-format attachments can be sent again.
October 2024
October 31, 2024
New features, optimizations and bug fixes in several modules.
BASE
Master data & document import
New
Master data: W&W document import is now automated.
Master data: Properties are now archived instead of deleted.
Optimizations
Master data: The change history has been optimized.
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Tenant app & property information
New
Tenant app: Property information is now displayed in the info area, on the notice board, and in the user profile.
Condo Owners / eVOTING
Logs in the tenant app
New
Tenant app: Condominium association (STWE) logs are now visible in the detailed view.
November 2024
November 18, 2024
New features, optimizations and bug fixes in several modules.
BASE
Master data, document import & reminders
New
Master data / documents: Documents can be imported via the Abacus interface.
Optimizations
Reminders are sent at 6 a.m.
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Contact ban & email history
New
Complete contact restriction (level 1) has been integrated: There will be no communication via push notification, email or letter.
Optimizations
The email history has been revised.
SMART TICKETING
Service 7000, task management & ticket scheduling
New
Service 7000: Order processing has been integrated into Woonig.
Task management: Tasks can be created and managed directly in Woonig.
Optimizations
Ticket scheduling has been optimized.
December 2024
December 31, 2024
New features, optimizations and bug fixes in several modules.
BASE
Notifications & Password Security
New
Employees can configure in the cockpit and in the manager app whether they want to receive push notifications additionally via email.
Optimizations
Password security: Passwords must be at least ten characters long and contain the specified character types (symbols, numbers and special characters).
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Mail delivery & delivery notifications
New
Mail delivery: If a letter is undeliverable, the responsible property manager will be notified by email.
SMART TICKETING
Ticket overview, service provider invoices & scheduling
New
Ticket overview: The creation date can be displayed via the gear icon in the overview.
Service provider invoices can be forwarded to the administration with a time delay. This allows service providers to correct and re-upload any errors. This feature can be configured under Settings → Messages → DL WebApp.
Optimizations
The scheduling of tickets has been optimized.
The selection of service providers in the ticket was limited to 25.
January 2025
January 1, 2025
New features, optimizations and bug fixes in several modules.
BASE
Generally
Fixed
Various optimizations and bug fixes.
SMART TICKETING
Service providers & ticketing
Optimizations
Quotes can now also be obtained from the caretaker.
New
Ad requests are now integrated into the ticketing system.
Condo Owners / eVOTING
Minutes & Addendum, Votes & Notifications
New
A preview of the minutes, including PDF generation, is possible before the meeting starts, after the invitation has been sent.
An addendum is now also available for "Save the Date".
Optimizations
When a new version of the agenda is published, all previously submitted e-votes will be completely deleted (previously, these votes were set to "Abstain"). STWE members will be notified via email or push notification.
A delegation request will only be sent via email if the owner has entered it in the app themselves.
When overriding a vote in eVoting, a confirmation pop-up appears first.
February 2025
February 27, 2025
New features, optimizations and bug fixes in several modules.
BASE
Generally
Fixed
Various optimizations and bug fixes.
Condo Owners / eVOTING
Meeting templates
New
Multiple meeting templates can be created.
MARKETING
Advertisements, web exposé & application processes
New
Publish listings via marketplaces, including time-controlled publication.
Advertisements and web exposé: Application form with smart ticketing integration.
Create listings and generate a web exposé directly.
Automatic data collection for properties via various APIs.
Application form: configurable form with customer-specific input fields, mandatory fields and comparison parameters.
Advertisements and web exposé: simple inquiries with smart ticketing integration.
Applicant comparison: Compare applications and select favorites.
AI text generation for advertisements based on master data and automatically collected data.
May 2025
May 27, 2025
New features, optimizations and bug fixes in several modules.
BASE
Signature, contacts, documents & QR codes
New
The salutation in the email signature can be set analogously to the letter signature – optionally with the same or different salutation for letter and email.
Additional contacts: Registered tenants and condominium owners can add additional contacts to their profile and define their notification preferences. Property managers can also maintain this information in their master data.
Error log added for the W&W document importer.
QR codes containing tenant/condominium owner data can be generated and delivered, e.g., for bicycle identification. They can only be read in the property manager's app to identify current tenants or condominium owners.
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Post interface
New
When sending letters via the postal interface, layout corrections such as page margins and paper format are made automatically.
Condo Owners / eVOTING
Agenda, minutes & attendance
New
For new agenda items, the default voting type is "Simple Majority".
The agenda and minutes show the day of the week before the meeting date.
When the QR code for attendance is scanned, the time is logged in the attendance list.
MARKETING
Viewing appointments / Web exposé
New
Schedule, publish, and cancel viewing appointments.
Interested parties can register for viewings or cancel their registration.
View participant lists in the cockpit and export them as a PDF.
Participants are evaluated by managers.
Send case-related email notifications about viewing appointments.
Set a maximum number of participants per session.
Add additional information about the appointment, e.g. "Ring at …".
April 2025
April 28, 2025
New features, optimizations and bug fixes in several modules.
BASE
Generally
Fixed
Various optimizations and bug fixes.
BASE / MOBILE APP
Mobile Apps
Technical Update
Technical update of the Bewirtschafter Mobile App – App Store release.
Technical update of the tenant/condominium mobile app – App Store release.
SMART TICKETING
Attachment management
New
Attachments to tickets/messages can be marked as internal. These are only visible to administrators in the dashboard – not to tenants/owners or service providers.
Managers can download attachments from tickets/messages directly in the cockpit.
July 2025
July 2, 2025
New features, optimizations and bug fixes in several modules.
BASE
Text editor & master data
New
Spell checker available in the text editor.
Standard notices for rental properties can be generated in the same way as property notices.
Text color can be customized in the text editor.
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Documents
New
Automatic letter creation: If documents are sent to recipients without email and without app access, a letter is automatically created for sending under Communication → Outgoing Documents.
Condo Owners / eVOTING
Navigation, column configuration & presence
New
The navigation in the tabs Agenda and Meeting can be shown or hidden.
The columns of the overview table in meetings can be configured.
Optimizations
The page layout in the PDF "QR-Ansicht" has been optimized.
MARKETING
Web exposé, listings & marketplace
New
The web exposé shows other available properties on the same site.
Web exposés can be displayed in different languages.
Listings can be marked as TOP Listings and submitted to platforms.
Listings from the internal marketplace can be directly integrated into your own website.
October 2025
November 5, 2025
New features, optimizations and bug fixes in several modules.
SMART TICKETING
Inbox, Tickets, DL Offer, Tasks, Service7000 & LLM
New
Large Language Model (LLM) implemented for ticketing data (BETA).
Optimizations
Inbox & Tickets: Archiving and performance improved.
Inbox & Tickets: Design revised.
Request a download quote: Multiple selections are possible.
Tasks: Implemented design optimizations.
Service7000: Interface optimizations have been implemented.
Fixed
Inbox: Troubleshooting regarding location finding and responsible parties.
COMMUNICATION
bulletin board
Optimizations
Reminders are automatically triggered as soon as a survey is completed.
Fixed
Attachments are now copied correctly when copying pinboard posts.
MARKETING
Listings, property description, application, marketplace, iFrame & mobile app
New
AI text generation for advertisements has been further optimized.
Listings are now integrated into the mobile app.
Applicant comparison: Table optimized with new filter and sorting functions.
Credit check activated.
Authorization object for credit check extended.
Optimizations
Exposé: Improved filtering of environmental data.
Exposé: Optimizations in the registration and deregistration process for viewing appointments.
Advertisements: Design optimizations during creation.
Marketplace & iFrame listings: New design and additional filter options.
Application form: Design and layout adjustments.
ACQUISITION
GEO data & master data
Optimizations
GEO data: Interface access optimized.
GEO data: Optimizing the search for building land.
Master data: Improved autocomplete for postal code, city, canton and country.
November 2025
November 27, 2025
New features, optimizations and bug fixes in several modules.
BASE
Room booking, external links & general system functions
New
Room booking: Define bookable objects, e.g. laundry room or co-working space.
Booking profiles: Define individual booking rules.
Price profiles: Define individual price profiles.
Booking list: View completed bookings and create new bookings.
Optimizations
External links: In the settings, you can specify whether a link opens in Woonig or in the web browser, for example in case of security restrictions.
Fixed
Various optimizations and bug fixes.
COMMUNICATION
Documents & Noticeboard
Optimizations
Documents: For security reasons, email notifications about new master data documents contain temporary download links (valid for 7 days).
Bulletin board: Comments retain their formatting, e.g., line breaks, even in email notifications.
SMART TICKETING
Ticket management
New
It is now possible to enter a vendor order number in tickets.
MARKETING
Applications, advertisements & property descriptions
New
For each listing/property details, an individual confirmation comment can be activated for email notifications to interested parties or applicants.
Optimizations
Application form: Design adjustments implemented.
Credit check: Permissions extended to user roles.
ACQUISITION
Plot search & ownership history
Optimizations
Improved plot search.
Ownership history further optimized.
January 2026
January 25, 2026
New features, optimizations and bug fixes in several modules.
BASE
User profiles, documents, master data, permissions
New
Announcements can be scheduled.
Document interface V2: Folders can be shared with employees, tenants, and/or condominium owners. The folder structure defined in the settings is automatically applied to existing and new tenants/condominium owners.
New layout for property notices and unit notices.
Display of the property type (condominium / rental property / marketing) in the master data table – can be shown via the table settings (selection → type).
User role authorization: Service providers can be specifically assigned to a property.
Optimizations
Employees who work in multiple namespaces can switch between them directly via their user profile.
Manual document upload: Permissions can be assigned per user role.
The visual display of the "red bubble" is now user-specific.
The tenant's QR code has been supplemented with the name to allow for better identification (recommendation: remove the name before attaching the QR code).
Fixed
Various optimizations and bug fixes.
SMART TICKETING
Tickets, offers, responsibilities
New
Tickets can now also be filtered by the status "Created".
In addition to the person responsible for the ticket, the property manager can now also be displayed on behalf of the service provider (configurable in the service provider web app settings).
Optimizations
When requesting quotes from multiple service providers, service providers only see their own comments.
COMMUNICATION
Communication channels
New
The inbox filtering has been expanded to include additional channels.
MARKETING
Advertisements, applications, viewings
New
The ability to write back from the RemCat platform has been integrated.
Listings for properties and units without a real estate agency mandate can be entered manually.
The rental price and/or purchase price of an advertisement can be entered directly with "on request".
Applicants for a job posting can be entered manually.
Interested parties can be added manually to viewing appointments.
TENANT APP
Profile & Navigation
New
The profile data will now only display the main telephone number and the main email address.
New hamburger icon for customers using all modules: This is where the tenant/condominium owner can find their profile, room bookings, etc.
February 2026
February 2, 2026
New features, optimizations and bug fixes in several modules.
BASE
Permissions, service providers, inbox
New
Service providers can now be manually assigned at the property level (permissions).
Inbox: Extension for processing inbox messages (additional activity).
Optimizations
Archived service providers can be reactivated (permissions).
Fixed
Various optimizations and bug fixes.
STWE / eVOTING
Agenda & Minutes
New
AI writing assistant for agenda items and the minutes has been implemented.
SMART TICKETING
Documents & Invoice Processing
New
Service provider invoices can be automatically stamped with the invoice notation upon upload (configurable function).
MARKETING
Listings & Platform Integration
New
The ability to write back from the RemCat platform has been integrated.
March 2026
March 2, 2026
New features, optimizations and bug fixes in several modules.
BASE
Master data & documents
New
Master data: Documents can be forwarded to other contacts.
Optimizations
Master data: Filter extension for properties by type.
Fixed
Various optimizations and bug fixes.
Condo Owners / eVOTING
Layout & Agenda
New
Layout adjustments in the cockpit for improved clarity.
Agenda items: Typographical errors can be corrected in new versions (depending on permissions).
SMART TICKETING
Accounting, service providers & invoice verification
New – Accounting
The accounting plan can be uploaded to Woonig.
When engaging service providers, the desired account assignment can be selected.
The existing API to the ERP system enables the transfer of account assignments.
New – Service provider selection
The service provider's email address will be displayed during the selection process.
New – Invoice Audit
Service provider invoices can be checked directly with the invoice amount upon upload.
If the amount and the free text do not match, the invoice is automatically rejected and returned to the service provider with an explanation.
MARKETING
Listings & Platform Integration
New
The ability to write back from the RemCat platform has been integrated.
April 2026
May 7, 2026
New features, optimizations and bug fixes in several modules.
BASE
Parcel boxes & locking systems
New – Parcel boxes
Digital parcel boxes (e.g., Entris Switzerland) can be integrated.
Tenants are notified directly in Woonig about incoming packages and can pick them up from the parcel box.
New – Locking systems
Digital locking systems (e.g. dormakaba) can be integrated.
Service providers receive their digital access directly in the Woonig order.
Fixed
Various optimizations and bug fixes.
Condo Owners / eVOTING
Shipping channels
New
For "Save the Date" messages, the recipient channel can be individually overridden.
SMART TICKETING
Inbox, tickets, approvals & service provider processes
New – Inbox
Emails from private email inboxes can be forwarded to Woonig.
Forwarded content is automatically truncated.
New – Ticket Management
Old tickets that have not yet been completed can be marked in the ticket table via checkbox and completed collectively.
Tenants/condominium owners will not receive a notification (mass processing).
Employees can be authorized to reopen closed tickets.
New – Approval & Escalation Process
Competency limits per employee can be defined.
Escalation roles can be defined for each property.
The next higher-level superiors can be defined for each role – for structured approvals at every level.
New – Service provider offers
Service providers can submit offers at any time – even after accepting an order.
Multiple offers can be submitted for selection.
Optimizations
Further layout adjustments have been implemented in the ticketing system.
Design adjustments were made to the service provider's order.
COMMUNICATION
Contacts & eBoard
Optimizations
The contact person's correspondence address will be displayed during the selection process.
Messages can now be sent directly to the eBoard.
MARKETING
Advertisements, project websites & reporting
New – Ad Reporting
Reporting on listings available: duration on platforms, number of inquiries and applications, and number of viewings conducted.
New – Project website
You can create and manage your own project websites for initial rentals.
Optimizations
The image preview is now available directly in the listing as well as in the master data.
May 2026
May 4, 2026
New features, optimizations and bug fixes in several modules.
BASE
My assistant, spreadsheets, documents, inbox & email domain
New
My Assistant: The personal assistant is available as a daily helper and can be individually set and configured.
Tasks can be created and assigned directly to employees from inbox messages.
Emails can now be sent via your own email domain.
Optimizations
All tables have been revised in terms of layout and usability.
The number of rows can be increased to up to 100 entries per table.
The document storage system for tenants/condominium owners has been revised: documents are now displayed as unread.
All documents can be displayed in a list.
Simplified web app display for printing, sharing, and saving.
Fixed
Various optimizations and bug fixes.
SMART TICKETING
Property tickets, accounting, offers & service provider view
New
Tenants can now respond to property tickets.
The selected account assignment for a service provider order can be stamped on the service provider invoice uploaded to Woonig.
Cost approvals can be obtained directly from the owner via email.
Service providers can see at a glance in their menu under "More orders" whether they have already uploaded an invoice for an order or whether it is still missing.
Optimizations
Service providers can submit offers even after an order has already been accepted.
COMMUNICATION
Signatures, signatures & letter layout
New
Employees can upload their signature to their user profile.
The uploaded signature can be used in letters.
Adjustable under Email/Letter Layout.
Optimizations
The signature can now also display the creator and the manager.
Adjustable under Email/Letter Layout.
June 2026
June 1, 2026
New features, optimizations and bug fixes in several modules.
BASE
Inbox forwarding & general system functions
New
Emails can be forwarded to the Woonig Inbox without mentioning the "forwarder".
The function can be configured in the settings.
Fixed
Various optimizations and bug fixes.
SMART TICKETING
Vacancy & Service Provider Engagement
New
Unit tickets can now also be created without being assigned to a tenant/condominium unit.
Optimizations
The process for commissioning and requesting quotes from service providers has been revised.
COMMUNICATION
Signatures & Employee Profiles
New
The employee's position can be maintained in the user profile and displayed in the signature.
MARKETING
Platform requests
New
Requests from various platforms can be connected to Woonig.
July 2026
July 1, 2026
New features, optimizations and bug fixes in several modules.
BASE
Email recipients & task filters
New
Email recipients are now also displayed by name in the communication tables.
Tasks can now also be filtered by creator.
Fixed
Various optimizations and bug fixes.
SMART TICKETING
Ticket responsibility, service provider information & reminders
New
In the namespace settings, it can be defined that the assistant/case worker is always directly assigned and notified as the ticket manager.
Optimizations
If no email address is stored in the master data for a tenant/condominium owner, the service provider will be proactively asked to contact them by phone.
The one-time reminder to service providers can be configured in the namespace settings. Here, you can specify after how many days a service provider will be reminded if they have not yet accepted or rejected an order.
September 2026
September 17, 2026
New features, optimizations and bug fixes in several modules.
BASE
Master data tables, My Assistant, eBoard, PDF Designer, Gen-AI, parcel box, locking systems & room reservation
New
All master data tables were adapted to the new tables.
My Assistant: Mentions have been added. If an employee is mentioned in the comments using the @ function, this warning will now be available in the widget.
eBoard Designer: eBoards can be configured to customer specifications in a designer.
PDF Designer for LG Notices: Property notices can now be customized in a designer.
Gen-AI: Text generation has been optimized for the real estate context and can be configured to customer specifications.
Parcel box: Integration of parcel boxes including notifications.
Locking systems: Integration of locking systems including notifications and service provider integration.
Room reservation: Room reservations by management or tenants including payment processing via credit card.
Optimizations
My Assistant has been expanded with additional widgets.
Fixed
Various optimizations and bug fixes.
SMART TICKETING
Inbox, AI agent, approval process, invoice approval, table filters, comments & task management
New – Inbox
Multiple email addresses can be connected to the Woonig Inbox.
Ticket responses via email are intercepted in the inbox and added as a comment to the corresponding ticket.
Inbox entries can be enriched with priority, category, and mood using AI.
Inbox entries can be automatically converted into tickets using an AI agent. The object and employee are correctly assigned in the process.
Inbox entries can now also be created as tasks.
New – Approval & Invoices
Service provider orders can now undergo an approval process – including internal approvals via competence levels as well as owner approvals.
Service provider invoices can be checked for accuracy using AI, e.g., amount or vendor number.
New – Task Management
Tasks can be completed in batch processing.
Optimizations
Telephone Assistant: New generation of the telephone assistant.
The ticketing table has been expanded to include various filters, e.g. invoice verification and approvals.
The comment/chat function in the ticket has been redesigned and expanded.
MARKETING
Credit check, applicant comparison, reference check, viewing appointments, AI agent & ad insights
New
With just one click, the administration can obtain a credit check for prospective customers via Intrum.
The advertisement exposé may request a credit check from interested parties.
The applicant list can be sent to the LG owner as a PDF.
References can be provided in PDF format.
AI agent for automatically answering prospective buyers' questions about the property.
Comprehensive evaluation of listings including inquiries, applications, marketplaces and slow-moving stock.
Optimizations
Viewing appointments by tenants are now also supported digitally.
The entire automated communication system has been revised and optimized.
Condo Owners / eVOTING
Table sorting & log
Optimizations
Meetings are sorted in descending order in all filter tables.
Protocol with a new design and the option for customer-specific templates.
New
Meetings can be copied.
September 2022
September 15, 2022
New features, optimizations and bug fixes in several modules.
BASE
Registration & Manager App
Fixed
Registration: The registration process no longer takes upper and lower case into account in order to reduce login problems.
Manager app: From a notification, you can navigate directly back to the associated message.
STWE / eVOTING
Agenda & Minutes
New
Agenda items with attachments are marked with a paperclip symbol.
A customer-specific template for the layout and structure of the agenda can be stored.
An information button for the change history is available.
Log: Versioning and documents added.